A membership is useful when it improves work you already do. If you have joined Shipzy—or received an invitation to claim your company's profile—use the first week to test a few specific tasks. You do not need to adopt every feature at once.
The aim is a complete profile, a small set of real shipments you can revisit and a clear decision about whether the tools help your team. A profile or membership does not guarantee enquiries, a ranking position or new customers.
Day 1: Make your profile accurate
If your company already appears in the directory, open that listing and use its claim option. Follow the verification steps using a business email you control. If there is no listing, create a profile.
Check the company name, location, website, contact details and services. Describe the work you can actually handle: shipment modes, trade lanes, specialist cargo and destination services. “We handle LCL imports through [port] and arrange local delivery” is more useful than “We offer complete global logistics solutions.”
Choose a person who will maintain the profile and respond to enquiries. Confirm that the published contact route reaches the right team. Avoid putting private customer information into a public profile.
Day 2: Track a small set of real shipments
Open container tracking with references your team is authorised to use. Start with one active shipment whose status you already know. Compare the result with the carrier or your operations record so you understand the labels and data available.
Then add another shipment at a different stage of its journey. Save shipments within your account's allowance and return to them from My Shipments. Check the current plans for supported carriers, limits and paid features.
Make a note of missing information. Is the reference incorrect, the carrier outside your plan, or the latest event unavailable? Use the troubleshooting checklist to distinguish those cases before deciding the tool is unsuitable.
Day 3: Give one colleague a repeatable update format
Pick a shipment you discuss with a customer regularly. Use the status update templates to record the confirmed movement, current estimate and next action.
Compare the effort with your existing process. Count the actual checks or minutes involved rather than assuming a saving. The result may be that Shipzy helps with some carriers or customers more than others; that is still useful information.
Agree who owns the next update and how a colleague can take over. Customer communication improves when responsibility is clear, even when the tracking data has not changed.
Day 4: Test a sailing search on a lane you know
Use ocean schedules for an origin and destination relevant to your business. Compare the returned options with the booking process you normally use.
Check dates, routing, transshipment points and any available cutoff information. Confirm the service and booking requirements with the carrier or booking party before quoting a firm commitment. A schedule search is a planning aid; it does not reserve space.
If you need a partner, review the relevant country directory and evaluate candidates for your actual task. Ask about local capability, responsiveness and the commercial terms that matter to that shipment.
Day 5: Try customer tracking on your website
If your dashboard provides Marketing Tools, generate the tracking embed and test it on a draft page of your website. Ask your web administrator to add it if you cannot edit the site yourself.
Try the page on a phone and a desktop, check a supported shipment and test what the customer sees when no result is available. Include a clear contact route for questions that tracking cannot answer.
The widget is a customer service tool. Measure whether people use it and whether it helps them get an answer. Do not assume that installing a widget will improve search rankings or generate enquiries.
End of week: Decide what to keep using
Review four concrete outcomes:
- Is the public profile accurate and owned by someone on the team?
- Did you successfully track and revisit real shipments?
- Did the tool help with a customer update or a sailing decision?
- Did a colleague or customer use it without your help?
If a feature was useful, make it part of the next week's routine. If something failed, send support the steps and the expected result. If nothing changed in your work, identify the missing capability before paying for a larger plan.
For a complimentary membership, check the offer and expiry shown in your account. Use that period to evaluate the included features; do not wait until the final week. Before continuing on a paid plan, compare the price and limits with the benefit you observed.
Start with a clear company profile, then test the tools against work your team already does.
Create your free profile →