How Rankings Work
We rank freight forwarders based on real performance, not advertising dollars. Here's exactly how it works.
The Evaluation Process
Benchmark RFQs
We send standardized quote requests to forwarders. Real shipment scenarios, real response expectations.
Measure Response
Response time, quote completeness, and pricing accuracy are measured against industry standards.
Calculate Score
A composite score ranks forwarders by country and service type. Updated continuously.
Publish Rankings
Rankings are published transparently. Shippers find the best performers, forwarders gain visibility.
What We Measure
Response Time
How quickly does a forwarder respond to inquiries? We measure first response time across test RFQs.
Quote Quality
Is the quote complete, clear, and professionally presented? We evaluate itemization and completeness.
Communication
Clear language, professional tone, and helpful follow-up questions matter.
Credentials
Verified certifications, network memberships, and documented experience.
Our Principles
Performance-Based
Rankings reflect real performance metrics, not advertising spend. We measure what actually matters.
Opt-In Only
Only forwarders who consent to evaluation are ranked. Everyone knows they're being evaluated.
Market-Specific
Each country has its own independent ranking pool. Fair competition by market.
What We Don't Do
No Paid Placements
You cannot pay to rank higher. Period. Rankings are earned through performance.
No Self-Reported Data
We verify and test independently. You can't just tell us you're fast.
No User Reviews
Customer reviews can be gamed. We measure real performance instead.
No Size Bias
Small forwarders compete on equal footing with large ones. Performance is what counts.
Ready to Get Ranked?
Apply for ranking eligibility and let your performance speak for itself. No gimmicks, no shortcuts—just fair evaluation.
Apply NowQuestions?
Want more details about our methodology? Contact us or check our FAQ section on country-specific ranking pages.
Contact Us